FAQ

FAQ 2017-05-23T03:47:07+00:00

Ghost Tweeting Frequently Asked Social Media Marketing Questions (and answers!)

On this page, we answer the most common questions about using our unique social media marketing services.  If you find that you still have unanswered questions, please contact us, and we’ll be happy to speak with you.

How Does the Social Media Done For You program work?

Our simple, effective process begins with your intake questionnaire. Your answers serve as our roadmap in planning and executing your social media strategy. Our team learns about your brand, preferences, and goals, and then creates a custom social media strategy. You are assigned a personal account manager who professionally implements and manages your social media campaign. Depending upon the program you select, services may include writing compelling content (in your voice), scheduling daily posts, and engaging with your community. In our upgraded programs, we send you detailed monthly reports so you can gauge your progress and measure your ROI.

What social media networks do you manage?

We have exciting standalone and integrated programs on many social media networks including Facebook, LinkedIn, Twitter, Instagram, Pinterest, Google+, and Tumblr. We also write and manage blog articles and email newsletters. We will be happy to customize a program that suits your specific social media needs, goals, and budget.

Take a look at our packages and pricing, or call us with any questions: 732-462-0972

How do I know the content will be in my voice?

Our social media programs are designed to promote and echo your brand, not invent it.

Through an intake form, we learn about your brand, voice, target audience, preferences, and goals. Our writers use this intake form as their road map when creating social media posts on your behalf. Much of your content will actually be YOUR VOICE because it is taken from things you have written yourself (and tweaked to be social media-friendly).

Our clients appreciate how accurately we capture their voice and ideas.

I just registered! How long will it take to get started?

When you first register, you are emailed an intake questionnaire automatically. Your first month’s service will begin within two weeks of sending us back a completed questionnaire. During that time, our team reviews your website(s), blog articles, programs, products, services, and existing social media content to learn about you and your brand. We then compose content in your voice and style. You will be notified by email the day your program is launched.

How important is the intake questionnaire? Can I change my answers down the road?

The questionnaire is very important because it is how we get to know you and your brand. Also, it gives you an opportunity to shape your campaign with your preferences. The completed questionnaire is used by our writers and account managers as the road map in creating and executing your social media strategy.

We begin working on your account immediately upon receipt of your completed questionnaire. Any additions or alterations can be incorporated in subsequent account updates.

What types of content will you post?

We use a powerful blend of your words (direct quotes from your blog, website, social media sites, and published works), along with links to your blog articles, service/product offerings, social media pages, and other relevant sites. We keep your audience up to date on your industry’s news and trends. We also post quotes from inspirational and famous people who align with your brand and style.

To summarize, the content we post for you consists of:

  • your tips and quotes
  • links to your blog articles
  • links to your service / product offerings
  • links to your other social media pages
  • relevant and complementary content from other sources (news, trends, resources)
  • inspirational quotes from people who align with your brand and goals

Am I still able to post on my account?

Absolutely! Anything you post on your own pages will not affect your campaign. We maintain a steady presence for you and post the content that needs to be published on a consistent basis. Feel free to post your own updates on the fly, engage your followers, and share others’ posts. It’s fun!

For those of you in the Master- or Leader-level programs, please remember that we will be acknowledging your followers who engage with you. If you do the same, we may be duplicating efforts. This can easily be synchronized through communication with your account manger.

How does the billing work?

Ghost Tweeting is a monthly subscription service. When you register for the service, your credit card is charged for your first month’s service (and one-time setup fee). From that point on, your card is charged every month for as long a you choose to remain with the service. The billing is automated, so your card will be charged even if it is a weekend or holiday.

Your service begins within 2 weeks of receipt of your intake form (which is why you want to get that back to us in a timely manner). Your full month of service runs from the day we launch your program.

How long do I have to stay with the service?

This is a month-to-month service. If you do not wish to continue, simply send us an email before your next billing cycle, and we will terminate your program. There is no consequence for leaving the program (other than we will miss you!). It is important that that you notify us prior to the next billing cycle because that is when our writers start to create your new content for the month.

Do you have any upgraded programs?

We sure do! Please see our packages page to learn all about our service offerings.

I want to recommend your services to my clients / newsletter list / colleagues. Can I earn commissions?

We are a marketing agency / business coaching practice. Do you have a Private Label service we can offer to our clients?

We do! We can serve as the social media arm of your company. We do all the work, but your clients think that your company is providing the service. Get all the information on becoming a Ghost Tweeting Private Label Partner here.

What if I just want you to write and post great content?

That works for us! Many of our clients hire us because they simply do not have the time to research, write, and post quality content for their social media pages; but they enjoy logging on and engaging their communities on their own. If this sounds like you, then our Buzz-level programs are perfect. We make sure your social media campaigns sizzle with engaging content throughout the day, every day.

Do you have programs that also engage my followers?

Yes: Our Master and Leader programs include daily engagement with your communities. We communicate directly with your followers to expand your visibility, spark conversations, and get you noticed by the people who matter to you.

(Get all the details on our 3 levels of services: Buzz, Master, Leader)

How often do I need to communicate with you or your team?

It is important that you fill out the initial questionnaire so we can learn about your brand and social media objectives. Beyond that, we are able to completely manage your campaign. And while we encourage you to provide feedback as your campaign progresses. your account manager monitors your social media program and visits your site regularly to search for new content, programs, and products.

Do you have package pricing if I want to do more than one program (i.e. Twitter & Facebook)?

Yes, we do. You can get a great idea of package pricing from our pricing page, but feel free to contact us for a no-obligation consultation, and we can help you decide what package is best for you (or create a custom package).

 

Schedule a time to chat, today, and learn how Ghost Tweeting can help you achieve celebrity social media status with our social media marketing services.